Services

Lifeguard Index

A Lifeguard Index provides a total facility evaluation including scan times of your lifeguards as well as ideas and suggestions as seen in a full day’s observation of your facility. The intent of the Index is to capture in time a thorough evaluation of the safety system at your facility. It includes more than 80 and usually more than 100 observations of the lifeguard positions. It leaves the facility with a clear direction of how to improve lifeguard performance. The frequency of the Lifeguard Index varies based on the size of the facility and number of lifeguards trained.

 

Aquatic Facility Inspection

Our facility inspection services are performed by a NAARSO Certified Inspector, who possesses the expertise and qualifications necessary to conduct comprehensive inspections in accordance with industry standards and regulatory guidelines. Additionally, our services now incorporate cutting-edge drone technology. This innovative approach allows us an aerial vantage point that offers an opportunity to identify potential hazards that may otherwise go unnoticed. In light of these considerations, we welcome you to schedule a NASCO Facility Inspection soon! Our commitment to excellence and waterpark safety can be a tremendous asset to your facility, and we look forward to working with you this year. Should you have any questions or need additional information, please do not hesitate to contact us.

 

Top Gun

Leadership training is a significant component of NASCO’s menu of services. During this course, students enter into a three to five day leadership training program designed to enhance their ability to generate teamwork and to gain a more complete understanding of safety at their specific facility. The waterpark environment provides a rich training ground because many leadership topics can be combined with practical operational strategies.

Each facility’s management team chooses the young adults that participate in the course. The students’ level of experience may vary from one year to five years. These individuals are highly motivated and possess the desire to improve themselves as well as the corporation they represent. Leadership training can focus on many components but Top Gun allows each participant to help the facilitator define the parameters of the course based on the students’ perceived weakness.

Both classroom and practical components will be utilized to generate group dynamics and foster learning by participation from the students as well as the facilitators.  This is a class where we facilitate learning by participation from the students. NASCO’s goal is to guide learning and to promote safety and leadership.

Course length:  20 hours

Aquatic Facility Inspection

Our facility inspection services are performed by a NAARSO Certified Inspector, who possesses the expertise and qualifications necessary to conduct comprehensive inspections in accordance with industry standards and regulatory guidelines. Additionally, our services now incorporate cutting-edge drone technology. This innovative approach allows us an aerial vantage point that offers an opportunity to identify potential hazards that may otherwise go unnoticed. In light of these considerations, we welcome you to schedule a NASCO Facility Inspection soon! Our commitment to excellence and waterpark safety can be a tremendous asset to your facility, and we look forward to working with you this year. Should you have any questions or need additional information, please do not hesitate to contact us.

Season Kick-Off for Lifeguards

This training motivates and gets the guards focused on the major procedures and considerations necessary for them to have a safe season. It utilizes facility supervisory staff for the water portion of the course and the training is given separately to Deep and Shallow Water Lifeguards. This course is recommended prior to opening or at the beginning of the season.

Course length:  4 to 8 hours

New Facility/New Ride Start-Up

When a new ride or facility is brought on-line, NASCO is available to provide advice and to inspect for safe operation at the request of facility management. This includes dispatch intervals, lifeguard placement and other factors required for a safe and efficient operation.

Integrated Risk Management for Aquatic Facilities (IRMA)

There are three phases to successful implementation of an aquatic facility:  Design, construction and operation. In the past, many aquatic facilities have been built with little or no interaction between the agencies involved in these three activities. The principle that has been used is sometimes referred to as “throw it over the wall.” By this what is meant is that the designer develops the concept with little or no input from the constructor or user and throws it over the wall to the constructor. The constructor, in turn, constructs the entity with little or no input from the user and then throws it over the wall to the operator. This is a common problem with other industries and has led to the concept of concurrent engineering. With concurrent engineering, all three phases are integrated so that each has input into the work of the other two. To address this issue, the National Aquatic Safety Company has developed Integrated Risk Management for Aquatic Facilities program. The intent of the program is not to take the place of the primary designer, constructor or operator but rather to facilitate the interaction of the three phases.

Like any product or facility, during the operation and every day use of an aquatic facility or attraction there are often many issues that arise that can be traced back to the whole way back to its original design and/or construction. Because of the “throw it over the wall” concept that has been used in the past, many of these issues are very expensive to correct and sometimes cannot be corrected at all. If addressing these issues is too costly, or is just impossible, safety is often compromised. This program follows a series of steps that will help to ensure along the way of design and construction, that safety and practicality of its operation is the end result.

Design Phase

This begins by the owner completing a questionnaire aimed at determining the intent of the owner in building the facility or attraction. Then a dialogue is begun between NASCO and the owner. Specific performance standards are developed to be used by the owner in dealing with the designer and constructor. Once a preliminary design is determined, a specific lifeguard staffing plan is developed to be used in finalizing the design. The objective is to identify design issues that may lead to excessive operational costs because of staffing requirements as well as identifying safety concerns. Different plans to manage the risk of the facility are developed and submitted to the owner. These include both structural plans and documentation issues. The final plans are reviewed and staffing level are identified.

Construction Phase

As with anything, if the designer and those involved with construction do not work together the end result is often different than what was originally planned. This phase of the IRMA program is aimed at helping to ensure the facility or attraction is built as designed. Specific performance criterion are submitted to the constructor. A site visit is performed early in the construction to determine if any problems can be identified that will impact the operation of the facility. After the construction is completed, a site visit is conducted to develop a “punch list” of items that need to be addressed prior to final sign-off and commissioning.

Operational Phase

The operation of an aquatic facility or attraction is like no other business and few facilities will operate the same. For this reason, specific training of the operational staff is conducted on-site to meet the unique characteristics and needs of the facility. The training includes operational procedures as well as specific management functions and responsibilities. Furthermore, on-going quality assurance measures are taken to ensure that the initial training is reinforced thorough out the facility’s operation and also to help with adjustments in operational procedures.

Knots by NASCO

Dr. John Hunsucker has had a life long interest in both practical and decorative knotting and marlin spike seamanship. This goes back to his Boy Scout days and as a volunteer teaching sailing and small boat handling for the American Red Cross. Many of John’s staff and students have also picked up his interest in knotting and, as a result, NASCO can now offer waterparks decorative knotting and climbing nets as part of NASCO’s services

The following pictures are examples of the climbing nets that NASCO made, rigged and installed at Six Flags Astroworld in Houston, Texas. They are part of the Hook’s Lagoon attraction at Waterworld. Green safety netting underlies each of the white climbing nets made by NASCO

Site Visits for Aquatic Facilities

The Site Visit is approximately 4 to 6 hours in length with part of the time spent doing the Facility Inspection and the other part with the lifeguards. The time with the guards consists of improving their ability to deal with common types of rescues. Attention is given to the objective of providing for the welfare of the victim and the guard. Recommended for community-based aquatic facilities.

Critical Incident Investigation and Debriefing

In the event of a critical incident, NASCO will provide senior staff at the request of the facility to assist with both the investigation of the incident and with the care and well-being of the staff involved. One of our first obligations is to the guards and we intend to do our best to fulfill this obligation.

Litigation Support for Aquatic Facilities

NASCO feels a strong obligation to support facilities using NASCO programs. To this end, we provide the services of our senior staff to represent our clients in litigation issues.